SHIPPING
OUR PAGE FAQ CAN ANSWER SOME OF YOUR QUESTIONS.
Lead time is 7-10 days for regular purchases.
For CNC Routers,Rails and Gantries....Lead time is 4 weeks.
SHIPPING
Use this link to trace your shipment....
https://tracktrace.delivery/parcel-tracking
TAXES AND DUTY
It is your responsibility to pay taxes and duty in your country of origin.Please plan for 10-20% Vat....we will add a smaller purchase price to help you....
OUR LOCATION IS IN CAMBRIDGE,ONTARIO,CANADA.
We stand behind what we sell.You will receive a precision,quality product.
After you place an order with us,you will receive an order and payment confirmation.
We have parts on stock,all that needs to be done is assembly and packaging.
If it happens that we are very busy, it will take an extra day or two,but keep in mind that our goal is to get your item to you as soon as possible.
We will email you shipment details, including tracking NR.
You will receive your item in wooden box.
Please check your item as soon as you receive it, for conformity with description.
NOTE:
USA AND CANADIAN COSTUMERS WILL RECEIVE FREE SHIPPING ON ORDERS OVER $100.
USUALLY THE WEIGHT OF OUR PRODUCTS, INCLUDING THE WOODEN BOX IS BETWEEN 5-35 LBS.
Note:(CNC Machines have different shipping rates or pick up).
PAYMENT
This store currency is in US dollars.
We accept all major Credit Cards and PayPal
TAXES AND DUTY
It is your responsibility to pay taxes and duty in your country of origin.
WARRANTY AND PARTS.
We stand behind our products.
On products over $400 we offer WARRANTY.
From the time you purchase our product a one year warranty apply.
CONTACT
Monday to Friday: 9 AM - 6 PM EST (Eastern Time Zone, TORONTO,CANADA)
RETURNS AND MONEY BACK GUARANTEED.
Please make sure that what you buy is what you need, to avoid costly unnecessary returns.
We offer 30 days returns and money back guaranteed for regular product in stock.
Contact us for receiving return authorization (RNA).
You must pay for return shipping, insurance and tracking.
Also a 15% restocking fee apply.
